Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Dialnumber follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Dialnumber uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Our Advertising Partners
Advertising Partners Privacy Policies
Note that Dialnumber has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Dialnumber does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
A. Personal Data Protection Act
SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) is responsible for the collection, use, and retention of personal information in the sense of the Indian Personal Data Protection Act and thus in accordance with Indian standards.
B. Type of Information Collected:
When you visit the Platform, we may collect certain non-personal information such as your Internet Protocol ("IP") address, operating system, browser type, and Internet service provider. This type of information does not identify you personally. When you register with the Platform, we may also collect personal information that you provide such as your name, mailing address, email address, phone/mobile number, home country, zip code, and certain other information in event you log in via Facebook gmail,twitter, whats app, etc depending on your privacy settings including but not limited to your name, email address, profile picture, list of friends, education etc. ("Registration Information"). You have the option of also providing to us your fax numbers, gender, age, and/or company name if you choose to register with SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN). If you provide your phone number, it may be displayed in your posting. Further, if you have provided your phone number and posted an advertisement using your account, you agree to receive communications on the provided phone number from our side which may include but not be limited to automated calls or text messages. The communication may require you to confirm and verify that your account has been used to post the relevant advertisement on the Platform. We may also collect additional information that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports and new contact sellers. We use a third-party payment gateway for purchases, and other third-party companies to monitor site traffic, which may, in some instances, store your information. By using this Platform or the Service, you consent to the collection, storage, and use of the personal information you provide for any of the services that we offer, and you consent to our collection of any changes or updates that you may provide to any information you provide that is collected by SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN).
By using this Platform, you consent to share your geolocation data in order to publish information/advertisements of advertisements offered by users close to your location and vice-versa.
D. Third Parties
E. How Your Information is Used
F. Protecting Your Personal Information
You are a valued customer, and we recognize that protecting your privacy is important to you. For this reason, we are committed to protecting the personal information you provide in a variety of ways. We do not directly process any payments and do not store your credit card information. Secured socket layer ("SSL") technology is used for processing payment transactions with third-party service provider partners, such as Razorpay, PayU Money , PayPal, and CC Avenue. Your Registration Information may be protected by a unique customer password and user ID. You should not disclose your password information to anyone and you should always remember to log off if using a shared computer. Lastly, you may utilize the Platform as an anonymous user by not registering. We have taken certain security protections in safeguarding your personal information. However, as with most electronic transactions, no method is 100% safe. While we strive to use a commercially acceptable means to protect the personal information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or Content, including, without limitation, such information that has been provided to third parties or other users, or with regards to the failure of a third party to abide by the agreement between us and such third party. You may participate in our Forum or utilize our Comments feature. For postings to the Forum, your username will be posted. For postings using the Comments feature, your name and email will only be posted if you provide it in the comment. We strongly discourage posting any information on these features or in any Content posted by you that you do not want others to see. You agree that you are responsible for maintaining the confidentiality of your username and password, and all uses of your account, whether or not you have authorized such use.
G. Accessing and Modifying Personal Information and Communication Preferences
You may access, remove, review, and/or make changes to personal information that you have provided to us contact form and login and register form. You need not to register in order to post or respond to advertisements on the Platform. If you register or respond to advertisements or posts on the Platform or post any content on the Platform, we may send you certain notifications, advertisements, promotions, surveys, text messages, specials and phone calls in relation to the Services.. We may also send you any legally required notifications and certain notifications, including but not limited to, service-related notices or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Platform. In order to opt-out of receiving these notices, you may need to deactivate your account. You can opt out of certain e-mail communications from us, including our newsletters, advice on buying and selling on the Platform, notifications that a user has commented on your posting, and notifications that you can refresh your posting. We will not change your preferences without your consent. You cannot opt out of receiving transactional communications from SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) related to your account.
I. Notification of Changes
Any disputes regarding your privacy are subject to the Terms, including but not limited to any provisions related to indemnification, limitations on damages, and choice of law and forum.
Supermart Dial Number (https://supermart.dialnumber.in) may terminate this User Agreement and these terms and conditions and/or the provision of any of the services at any time for any reason, including any improper use of this site or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which Supermart Dial Number (https://supermart.dialnumber.in) and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to (https://supermart.dialnumber.in) and its third party providers or distributors, as applicable.
L. How to Contact Us
If you have any grievance with respect to the Platform or the Service, you can contact our grievance officer at: #11 CTS No 1706/A 3 Shree Chambers Ramdev Galli Belgaum Karnataka – 590001 mob 8050090008
Refund and Cancellation Policy
1. Amount once paid through the payment gateway and once inserting add/listing is published and made live shall not be refunded other than in the following circumstances:
Multiple times debiting of Customer’s Card/Bank Account due to technical error OR Customer's account being debited with excess amount in a single transaction due to technical error. In such cases, excess amount excluding Payment Gateway charges would be refunded to the Customer. Due to technical error, payment being charged on the Customer’s Card/Bank Account but the enrolment for the examination is unsuccessful. Customer wishes to seek refund of the amount, he/she would be refunded net the amount, after deduction of Payment Gateway charges or any other charges.
2. The Customer will have to make an application for refund along with the transaction number and original payment receipt if any generated at the time of making payments.
3. The application will be processed manually and after verification, if the claim is found valid, the amount received in excess will be refunded by Dialnumber through electronic mode in favour of the applicant and confirmation sent to the mailing address given in the online registration form, within a period of 21 calendar days on receipt of such claim. It will take 3-21 days for the money to show in your bank account depending on your bank’s policy.
4. Company assumes no responsibility and shall incur no liability if it is unable to affect any Payment Instruction(s) on the Payment Date owing to any one or more of the following circumstances: a. If the Payment Instruction(s) issued by you is/are incomplete, inaccurate, and invalid and delayed. b. If the Payment Account has insufficient funds/limits to cover for the amount as mentioned in the Payment Instruction(s) c. If the funds available in the Payment Account are under any encumbrance or charge. d. If your Bank or the NCC refuses or delays honoring the Payment Instruction(s) e. Circumstances beyond the control of Company (including, but not limited to, fire, flood, natural disasters, bank strikes, power failure, systems failure like computer or telephone lines breakdown due to an unforeseeable cause or interference from an outside force) f. In case the payment is not effected for any reason, you will be intimated about the failed payment by an e-mail
5. User agrees that Company, in its sole discretion, for any or no reason, and without penalty, may suspend or terminate his/her account (or any part thereof) or use of the Services and remove and discard all or any part of his/her account, user profile, or his/her recipient profile, at any time. Company may also in its sole discretion and at any time discontinue providing access to the Services, or any part thereof, with or without notice. User agrees that any termination of his /her access to the Services or any account he/she may have or portion thereof may be effected without prior notice, and also agrees that Company will not be liable to user or any third party for any such termination. Any suspected, fraudulent, abusive or illegal activity may be referred to appropriate law enforcement authorities. These remedies are in addition to any other remedies Company may have at law or in equity. Upon termination for any reason, user agrees to immediately stop using the Services.
6. Company may elect to resolve any dispute, controversy or claim arising out of or relating to this Agreement or Service provided in connection with this Agreement by binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. Any such dispute, controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party.
1.APPLICABILITY OF POLICY
By using Dialnumber and their associate sites, Listing and Ads and Shopping and/or initiating a request for purchase of Product(s) on the Dialnumber and their associate sites, Shopping, you agree to be bound by the terms contained in this Policy without modification. If you do not agree to the terms contained in this Policy, you are advised not to transact on Dialnumber and their associate sites Shopping. Please note that, we may from time to time change the terms of the Policy that govern your terms of cancellation, return or refund of an order for Product bought on Dialnumber and their associate sites Shopping. Every time you wish to use Dialnumber and their associate sites, Shopping, please check the Policy to ensure you understand the terms and conditions that apply at that time.
2.TERMS OF CANCELLATION
(a) You can cancel the order prior to the dispatch and publish the listing and ads of Product by Dialnumber and their associates sites and websites or the seller. The order cannot be cancelled once the Listing and ads published and dispatch has been initiated.
(b) The request for cancellation of the order can be made by cancelling the Listing and ads order from My Orders and login dashboard/user dashboard section by using the Listing ID and order tracking number, or by calling our customer care number, or any other method, as may be intimated by Dialnumber and their associate site to you from time to time.
(c) On the receipt of order cancellation request, your order will be cancelled with immediate effect, and the refund process will be initiated within 48 hours of confirmation of cancellation.
3.TERMS OF RETURN AND REFUND
(a) You may initiate return and cancellation of Listing and ads and of Products within the timelines and as per the terms stipulated underAnnexure A(refer to the table provided at the end of this Policy) of this Policy. We would accept the request for return of such Listing and ads and Product subject to the terms of this Policy. Dialnumber and their associate websites will not process return if you have placed the order for a wrong Listing ID and product model, colour or incorrect Product.
(b) If you have received any Product and any listing and ads which is eligible for return in terms of this Policy, we suggest you to immediately register a request in this regard on the Dialnumber and their associated websites Shopping. We will in our sole discretion verify if: (a) the defects and damages in the Products and listing or the non-compliances claimed in such Products and listing are acceptable by us, or (b) such defects, damages or non-compliances are due to our default, and will accordingly post verification, accept or reject the request for return and cancellation of listing. For such verification, we may request you to send usthe listing ID and images of the damaged or defective product received and/or allow our personnel to schedule a visit to assess the damage or defect in the Product. Further, to the assessment of the damage or the concern reported in the return request, Dialnumber may in its sole discretion resolve the issue subject to the assessment report, in a manner as it may deem fit.
(c) Please be informed that when you opt to cancel or return the Products and listing , upon our verification of the Products and listing the documents relating thereto, the refund amount for such Products which are eligible for return as per the terms of this Policy, will be processed within a period of 10 business day from the date of us verifying the defect or the non-compliance in the Product. Your refund will be processed only when the conditions as may be stipulated by Dialnumber are fulfilled. The refund amount will be credited to the original payment mode opted by you or in your account associated with the Dialnumber eligible for refund, as may be chosen by you. You acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions.
(d) Please be informed that for Products, for which you had opted for ?Cash on Delivery?, as a payment option, you will receive refunds in your bank account (as per the bank account details provided by you to us) in case the Product is purchased from a third-party seller made available. However, if the Sale was consummated by Dialnumber you will receive your refund in your account. We do not make any cash refunds.
(e) The amount claimed as refund will be refunded to you within 15 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you.
4.CUSTOMER SUPPORT TEAM
For any feedback, concern or query, you may please reach out to us on the below contact details:
# 11 CTS No 1706/A 3 Shree Chambers Ramdev Galli Belgaum Karnataka 590001 Contact No 8050090008