Privacy Policy & Refund & Cancellation
PRIVACY POLICY
At Dialnumber, accessible from https://dialnumber.in, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Dialnumber and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Dialnumber. This policy is not applicable to any information collected offline or via channels other than this website. Our Privacy Policy was created with the help of the TermsFeed Free Privacy Policy Generator.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
Dialnumber follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Dialnumber uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.
You may consult this list to find the Privacy Policy for each of the advertising partners of Dialnumber.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Dialnumber, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Dialnumber has no access to or control over these cookies that are used by third-party advertisers.
Dialnumber's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Under the CCPA, among other rights, California consumers have the right to:
Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
Request that a business delete any personal data about the consumer that a business has collected.
Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Dialnumber does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
A. Personal Data Protection Act
SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) is
responsible for the collection, use, and retention of personal information in
the sense of the Indian Personal Data
Protection Act and thus in accordance with Indian standards.
B. Type of Information Collected:
When you visit the Platform, we may collect certain
non-personal information such as your Internet Protocol ("IP")
address, operating system, browser type, and Internet service provider. This
type of information does not identify you personally. When you register with
the Platform, we may also collect personal information that you provide such as
your name, mailing address, email address, phone/mobile number, home country,
zip code, and certain other information in event you log in via Facebook
gmail,twitter, whats app, etc depending on your privacy settings including but
not limited to your name, email address, profile picture, list of friends,
education etc. ("Registration Information"). You have the option of
also providing to us your fax numbers, gender, age, and/or company name if you
choose to register with SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN).
If you provide your phone number, it may be displayed in your posting. Further,
if you have provided your phone number and posted an advertisement using your
account, you agree to receive communications on the provided phone number from
our side which may include but not be limited to automated calls or text
messages. The communication may require you to confirm and verify that your
account has been used to post the relevant advertisement on the Platform. We
may also collect additional information that our users provide, such as new or
deleted postings, new or deleted comments, keyword searches, scam reports and
new contact sellers. We use a third-party payment gateway for purchases, and
other third-party companies to monitor site traffic, which may, in some
instances, store your information. By using this Platform or the Service, you
consent to the collection, storage, and use of the personal information you
provide for any of the services that we offer, and you consent to our
collection of any changes or updates that you may provide to any information
you provide that is collected by SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN).
By using this Platform, you consent to share your
geolocation data in order to publish information/advertisements of
advertisements offered by users close to your location and vice-versa.
C. Cookies
We may use cookies to manage our users’ sessions and to
store preferences, tracking information, and language selection. Cookies may be
used whether you register with us or not. "Cookies" are small text
files transferred by a web server to your hard drive and thereafter stored on
your computer. The types of information a cookie collects include the date and
time you visited, your browsing history, your preferences, and your username.
In some instances, our third-party service providers may use cookies on the
Platform. We cannot control or access cookies used by third-party service
providers. This Privacy Policy covers only Cookies used by us, and not any
cookies used by third parties. You have the ability to either accept or decline
the use of cookies on your computer, whether you are registered with us or not.
Typically, you can configure your browser to not accept cookies. However,
declining the use of cookies may limit your access to certain features of the
Platform. For example, you may have difficulty logging in or using certain
interactive features of the Platform, such as the SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN) Forum or Comments feature.
D. Third Parties
We use third-party service providers to assist us in
measuring purchases and sales and listing ads
and banners on our Platform and generally improving our Platform and to
monitor our users’ interests and activities. You hereby authorise SUPERMART
DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) and/or third party service
providers engaged by SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) to
collect, use, store, analyse, reproduce, publish, and adapt (either on its own
or through third party service provider) the information in relation to your
use of the Platform for the purpose of data analysis and for improving your
experience on the Platform. In addition, the Platform may occasionally contain
links to Third-Party Sites or provide you with information in relation to
services that you may avail from any third parties. Information about services
that you may choose to avail from these third party service providers may be
actively provided to you by SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN) in any manner including through its various
marketing and communication channels. You acknowledge that this is solely
undertaken by SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) to
improve your experience in relation to the use of the Platform and the
provision of such services shall be subject to such additional terms and
conditions of SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) and/or
third-party service providers. SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN) may also offer for free or for a fee,
deliverables produced by third-party service providers in furtherance of any
services that you may have availed from these third party service providers in
connection with the advertisement posted on the Platform, without any
obligation (monetary or otherwise) towards you. SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN) shall not be responsible for any service
availed by you from such third parties or any payment made by you to such third
parties in connection with the services. Any concern or claims in relation to
such services should be directed by you to such third parties. If you click on
the links to Third-Party Websites, you leave the Platform. We are not
responsible for the content of these Third- Party Websites or for the security
of your personal information when you use the Third Party Websites. These
third-party service providers and Third-Party Sites may have their own privacy
policies governing the storage and retention of your personal information that
you may be subject to. They may collect information such as your IP address,
browser specification, or operating system. This Privacy Policy does not govern
personal information provided to, stored on, or used by these third-party
providers and Third-Party Sites. We recommend that when you enter a Third-Party
Site, you review the Third Party Site’s privacy policy as it relates to
safeguarding your personal information. We use third-party advertising
companies to serve ads when you visit the Platform. These companies may use
information (not including your name, address, email address, or telephone
number) about your visits to the Platform and Third-Party Websites in order to
provide advertisements about goods and services of interest to you. On the
Platform, Google, as a third-party vendor, uses Cookies to serve ads.
E. How Your Information is Used
We may use information provided by you to: (i) enforce our
Terms of Use, monitor user activity, such as keyword searches or new postings,
and more effectively manage traffic on the Platform; (ii) provide customer
services, create and manage user accounts; and (iii) assist you with technical
difficulties. Also, we may share with third- party service providers certain
information, such as your browser capabilities or operating system, that we
have collected in order to better understand which advertisements and services
may interest you. We may block users located in certain countries from using
the Platform. We may retain such information for as long as is required to
fulfill our business objective, even after your account is terminated.
F. Protecting Your Personal Information
You are a valued customer, and we recognize that protecting
your privacy is important to you. For this reason, we are committed to
protecting the personal information you provide in a variety of ways. We do not
directly process any payments and do not store your credit card information.
Secured socket layer ("SSL") technology is used for processing
payment transactions with third-party service provider partners, such as
Razorpay, PayU Money , PayPal, and CC Avenue. Your Registration Information may
be protected by a unique customer password and user ID. You should not disclose
your password information to anyone and you should always remember to log off
if using a shared computer. Lastly, you may utilize the Platform as an
anonymous user by not registering. We have taken certain security protections
in safeguarding your personal information. However, as with most electronic
transactions, no method is 100% safe. While we strive to use a commercially
acceptable means to protect the personal information you provide, we cannot
guarantee its security. Therefore, you acknowledge and agree that we assume no
liability regarding the theft, loss, alteration or misuse of personal or other
information or Content, including, without limitation, such information that
has been provided to third parties or other users, or with regards to the
failure of a third party to abide by the agreement between us and such third
party. You may participate in our Forum or utilize our Comments feature. For
postings to the Forum, your username will be posted. For postings using the
Comments feature, your name and email will only be posted if you provide it in
the comment. We strongly discourage posting any information on these features
or in any Content posted by you that you do not want others to see. You agree
that you are responsible for maintaining the confidentiality of your username
and password, and all uses of your account, whether or not you have authorized
such use.
G. Accessing and Modifying Personal Information and
Communication Preferences
You may access, remove, review, and/or make changes to
personal information that you have provided to us contact form and login and register form. You need not to
register in order to post or respond to advertisements on the Platform. If you
register or respond to advertisements or posts on the Platform or post any
content on the Platform, we may send you certain notifications, advertisements,
promotions, surveys, text messages, specials and phone calls in relation to the
Services.. We may also send you any legally required notifications and certain
notifications, including but not limited to, service-related notices or notices
regarding a change to any of our policies. For example, we may send you a
notice regarding server problems or scheduled maintenance to the Platform. In
order to opt-out of receiving these notices, you may need to deactivate your
account. You can opt out of certain e-mail communications from us, including
our newsletters, advice on buying and selling on the Platform, notifications
that a user has commented on your posting, and notifications that you can
refresh your posting. We will not change your preferences without your consent.
You cannot opt out of receiving transactional communications from SUPERMART
DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) related to your account.
H. Disclosures
On rare occasions, we may be required to disclose your
personal information due to legal or regulatory requirements. In such instances,
we reserve the right to disclose your personal information as required in order
to comply with our legal obligations, including but not limited to complying
with court orders, warrants, subpoenas, service of process requirements, or
discovery requests. We may also disclose information about our users to law
enforcement officers or others, in the good faith belief that such disclosure
is reasonably necessary to enforce these Terms and/or Privacy Policy; respond
to claims that any Content violates the rights of third-parties; or protect the
rights, property, or personal safety of SUPERMART DIAL NUMBER
(HTTPS://SUPERMART.DIALNUMBER.IN) our
users or the general public; or we are in notice of any criminal activity being
conducted via the Platform. You agree and acknowledge that we may not inform
you prior to or after disclosures made according to this section. If
substantially all of our assets are sold or merged into another company, the
acquiring company shall be given access to your personal information without
your consent. If we sell only a part of our business, the acquiring entity
shall have access to your personal information without your consent and we may
send you a notice regarding this sale.
I. Notification of Changes
We reserve the right to change these Terms from time to
time, and at our sole discretion. We may send you a notice regarding material
changes to these Terms, including the Privacy Policy or the Platform. You
should make note of the "last updated date" at the beginning of the
Terms. With this information, you should be able to identify if the Terms have
been updated recently.
J. Disputes
Any disputes regarding your privacy are subject to the
Terms, including but not limited to any provisions related to indemnification,
limitations on damages, and choice of law and forum.
K. Termination
Termination
Supermart Dial Number (https://supermart.dialnumber.in) may
terminate this User Agreement and these terms and conditions and/or the
provision of any of the services at any time for any reason, including any
improper use of this site or your failure to comply with these terms and
conditions. Such termination shall not affect any right to relief to which Supermart
Dial Number (https://supermart.dialnumber.in) and its third party providers and
distributors may be entitled, at law or in equity. Upon termination of this
User Agreement and these terms and conditions, all rights granted to you will
terminate and revert to (https://supermart.dialnumber.in)
and its third party providers or distributors, as applicable.
L. How to Contact Us
If you have questions about this Privacy Policy, please
contact SUPERMART DIAL NUMBER (HTTPS://SUPERMART.DIALNUMBER.IN) via contact
form.
If you have any grievance with respect to the Platform or the Service, you can contact our grievance officer at: #11 CTS No 1706/A 3 Shree Chambers Ramdev Galli Belgaum Karnataka – 590001 mob 8050090008
Refund and Cancellation Policy
1. Amount once paid through the payment gateway and once inserting
add/listing is published and made live
shall not be refunded other than in the following circumstances:
Multiple times debiting of Customer’s Card/Bank Account due
to technical error OR Customer's account being debited with excess amount in a
single transaction due to technical error. In such cases, excess amount
excluding Payment Gateway charges would be refunded to the Customer. Due to
technical error, payment being charged on the Customer’s Card/Bank Account but
the enrolment for the examination is unsuccessful. Customer wishes to seek refund of the amount,
he/she would be refunded net the amount, after deduction of Payment Gateway
charges or any other charges.
2. The Customer will have to make an application for refund
along with the transaction number and original payment receipt if any generated
at the time of making payments.
3. The application will be processed manually and after
verification, if the claim is found valid, the amount received in excess will
be refunded by Dialnumber through electronic mode in favour of the applicant
and confirmation sent to the mailing address given in the online registration
form, within a period of 21 calendar days on receipt of such claim. It will
take 3-21 days for the money to show in your bank account depending on your
bank’s policy.
4. Company assumes no
responsibility and shall incur no liability if it is unable to affect any
Payment Instruction(s) on the Payment Date owing to any one or more of the
following circumstances: a. If the Payment Instruction(s) issued by you is/are
incomplete, inaccurate, and invalid and delayed. b. If the Payment Account has
insufficient funds/limits to cover for the amount as mentioned in the Payment
Instruction(s) c. If the funds available in the Payment Account are under any
encumbrance or charge. d. If your Bank or the NCC refuses or delays honoring
the Payment Instruction(s) e. Circumstances beyond the control of Company
(including, but not limited to, fire, flood, natural disasters, bank strikes,
power failure, systems failure like computer or telephone lines breakdown due
to an unforeseeable cause or interference from an outside force) f. In case the
payment is not effected for any reason, you will be intimated about the failed
payment by an e-mail
5. User agrees that Company, in its sole discretion, for any
or no reason, and without penalty, may suspend or terminate his/her account (or
any part thereof) or use of the Services and remove and discard all or any part
of his/her account, user profile, or his/her recipient profile, at any time.
Company may also in its sole discretion and at any time discontinue providing
access to the Services, or any part thereof, with or without notice. User
agrees that any termination of his /her access to the Services or any account
he/she may have or portion thereof may be effected without prior notice, and
also agrees that Company will not be liable to user or any third party for any
such termination. Any suspected, fraudulent, abusive or illegal activity may be
referred to appropriate law enforcement authorities. These remedies are in
addition to any other remedies Company may have at law or in equity. Upon
termination for any reason, user agrees to immediately stop using the Services.
6. Company may elect
to resolve any dispute, controversy or claim arising out of or relating to this
Agreement or Service provided in connection with this Agreement by binding
arbitration in accordance with the provisions of the Indian Arbitration &
Conciliation Act, 1996. Any such dispute, controversy or claim shall be
arbitrated on an individual basis and shall not be consolidated in any
arbitration with any claim or controversy of any other party.
Dial Number, having its registered address at # 11 CTS No
1706A 3 Shree Chambers Ramdev Galli Belgaum Karnataka 590001 ("Dial
Number", "we", "us" or "our")
is managing and operating the mobile application/website 1)Dialnumber.in & 2)job.dialnumber.in,
3)properties.dialnumber.in, 4)classified.dialnumber.in,
5)supermat.dialnumber.in, 6)mall.dialnumber.in, 7) b2b.dialnumber.in 8)
matrimony.dialnumber.in, 9) marketing.dialnumber.in, 10) travel.dialnumber.in,
11) institutiondirectory.dialnumber.in, 12) lawyerdirectory.dialnumber.in, 13)
hoteldirectory.dialnumber.in, 14) hospitaldoctordirectory.dialnumber.in, 15)
realestate.dialnumber.in, 16) businessdirectory.dialnumber.in (collectively
referred to as the "Dialnumber
Platform"). This cancellation, return and refund policy
("Policy"), together with the Terms of Use sets out the terms and
conditions for cancellation, return and refund of products listed and sold
publish ads, and listing on Dialnumber and other sub domain websites of
Dialnumber.in , Shopping and its mobile
and tablet applications ("Dialnumber Shopping and all classified listing
and advertising"). The products and listing and ads listed and sold on
Dialnumber.in Shopping with listing ads
with selected packages shall be referred to herein
as "Products".
1.APPLICABILITY OF POLICY
By using Dialnumber and their associate sites, Listing and
Ads and Shopping and/or initiating a request for purchase of Product(s) on the
Dialnumber and their associate sites, Shopping, you agree to be bound by the
terms contained in this Policy without modification. If you do not agree to the
terms contained in this Policy, you are advised not to transact on Dialnumber
and their associate sites Shopping.
Please note that, we may from time to time change the terms of the Policy that
govern your terms of cancellation, return or refund of an order for Product
bought on Dialnumber and their associate sites Shopping. Every time you wish to
use Dialnumber and their associate sites, Shopping, please check the Policy to
ensure you understand the terms and conditions that apply at that time.
2.TERMS OF CANCELLATION
(a) You can cancel the order prior to the dispatch and
publish the listing and ads of Product by Dialnumber and their associates sites
and websites or the seller. The order cannot be cancelled once the Listing and
ads published and dispatch has been initiated.
(b) The request for cancellation of the order can be made by
cancelling the Listing and ads order from My Orders and login dashboard/user
dashboard section by using the Listing ID and order tracking number, or by
calling our customer care number, or any other method, as may be intimated by
Dialnumber and their associate site to
you from time to time.
(c) On the receipt of order cancellation request, your order
will be cancelled with immediate effect, and the refund process will be
initiated within 48 hours of confirmation of cancellation.
3.TERMS OF RETURN AND REFUND
(a) You may initiate return and cancellation of Listing and
ads and of Products within the timelines and as per the terms stipulated
underAnnexure A(refer to the table provided at the end of this Policy) of this
Policy. We would accept the request for return of such Listing and ads and
Product subject to the terms of this Policy. Dialnumber and their associate
websites will not process return if you
have placed the order for a wrong Listing ID and product model, colour or incorrect Product.
(b) If you have received any Product and any listing and ads
which is eligible for return in terms of this Policy, we suggest you to
immediately register a request in this regard on the Dialnumber and their
associated websites Shopping. We will in
our sole discretion verify if: (a) the defects and damages in the Products and
listing or the non-compliances claimed in such Products and listing are
acceptable by us, or (b) such defects, damages or non-compliances are due to
our default, and will accordingly post verification, accept or reject the
request for return and cancellation of listing. For such verification, we may
request you to send usthe listing ID and
images of the damaged or defective product received and/or allow our
personnel to schedule a visit to assess the damage or defect in the Product.
Further, to the assessment of the damage or the concern reported in the return
request, Dialnumber may in its sole discretion resolve the issue subject to the
assessment report, in a manner as it may deem fit.
(c) Please be informed that when you opt to cancel or return
the Products and listing , upon our verification of the Products and
listing the documents relating thereto,
the refund amount for such Products which are eligible for return as per the
terms of this Policy, will be processed within a period of 10 business day from
the date of us verifying the defect or the non-compliance in the Product. Your
refund will be processed only when the conditions as may be stipulated by
Dialnumber are fulfilled. The refund amount will be credited to the original
payment mode opted by you or in your account
associated with the Dialnumber
eligible for refund, as may be chosen by you. You acknowledge that after
initiation of refund, it may take additional time for your refund to reflect in
your account which is subject to your financial institution or payment solution
provider terms and conditions.
(d) Please be informed that for Products, for which you had
opted for ?Cash on Delivery?, as a payment option, you will receive refunds in
your bank account (as per the bank account details provided by you to us) in
case the Product is purchased from a third-party seller made available. However,
if the Sale was consummated by Dialnumber you will receive your refund in your
account. We do not make any cash refunds.
(e) The amount claimed as refund will be refunded to you
within 15 working days depending upon the mode of payment chosen by you. Sometimes
banks or financial intermediaries take a longer time to process the refund
request. However, if the refund does not happen by the date advised, you may
contact us, and we will gladly help you.
4.CUSTOMER SUPPORT TEAM
For any feedback, concern or query, you may please reach out
to us on the below contact details:
# 11 CTS No 1706/A 3 Shree Chambers Ramdev Galli Belgaum
Karnataka 590001 Contact No 8050090008